PETALING JAYA: The Malaysian Aviation Group (MAG) must have backup plans to prevent future service interruption to the airlines’ operation, says Datuk Seri Dr Wee Ka Siong.
“Just three days ago, on Nov 5, I experienced a flight delay due to the late delivery of food supply to the aircraft. The flight was supposed to depart at 9.30am but its passengers had to wait until 10.20am before takeoff.
“Some may view it as a trivial issue, but not to me. Not only will it affect Malaysia’s image, but it will also cause a domino effect on other issues.
“May what has happened be a lesson to ensure that similar incidents will not repeat again in the future,” he wrote in a Facebook post on Wednesday (Nov 8).
Dr Wee’s comments come after he said he had received a written parliamentary reply dated Nov 7 from Transport Minister Anthony Loke to a question he raised on the ministry’s MAG plan on restoring in-flight meals.
In the reply, Loke reiterated that MAG was taking all necessary actions to fully restore its in-flight meal services, which is expected to be complete by Nov 15.
Previously, the airline received a barrage of passenger complaints over the unsatisfactory quality of its in-flight meals after it ended its contract with its anchor caterer Brahim’s Food Services (BFS) on Aug 31 following both party's inability to achieve an amicable agreement.
