PETALING JAYA: MYAirline has been ordered to submit a written explanation by Friday (Oct 27) for various other possible breaches of its Air Service Licence (ASL), says the Malaysian Aviation Commission (Mavcom).
The airline had, on Oct 12, suspended all operations, leaving thousands of passengers stranded.
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“Mavcom had issued a show cause letter to MYAirline on Oct 13, which specified MYAirline’s failure to fulfil its ASL conditions, including unsettled employee salaries and benefits.
“The airline has been ordered to submit a written explanation by Oct 27.
“Mavcom will then evaluate whether MYAirline should continue as an ASL holder, or whether the ASL should be suspended or revoked pursuant to Section 43(1) of the Malaysian Aviation Commission Act 2015,” it said in a statement Thursday (Oct 26).
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Mavcom added that additional updates would be provided to the public within one week.
With regard to refunds for the impacted consumers, Mavcom said a task force had been set up to look into the issue and to provide recommendations on the way forward for those affected.
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“We have engaged with various agencies, including Bank Negara Malaysia, to seek all possible avenues to refund affected consumers and that additional updates would be provided in due course,” it said.
The task force, composed of representatives from Mavcom; the Legal, Regulatory and Dispute Resolution Committee; and Consumer Protection Committee, will also be reviewing the framework for enhancement of the existing licensing approval framework.
