Suspended carrier faces RM200k fine if it does not refund flights

KUALA LUMPUR: MYAirline Sdn Bhd faces a minimum fine of RM200,000 if it fails to refund its passengers with unfulfilled tickets within 30 days.

According to paragraph 12 of the Malaysian Aviation Consumer Protection Code 2016 (MACPC), all affected passengers should be refunded the full amount, including taxes and fees, for trips that did not materialise within 30 days, Deputy Transport Minister Datuk Hasbi Habibollah said.