Process of recovering money is tedious, say claimants

PETALING JAYA: Malaysians who tried to retrieve their unclaimed money have expressed their frustrations online, saying that the process is tedious.

Since news of the unclaimed RM11bil announced by Deputy Finance Minister Datuk Seri Ahmad Maslan on April 12, the public has been trying to get on https://egumis.anm.gov.my/ but finding it a tough experience.

Norihan Samad, a Facebook user, urged the authorities to simplify the move.

Harmy Sani, who managed to make a claim, said the wait to get a response was too long.

“Once you make a claim, they make you wait a month to get a response, and then they may tell you it (your application) is unsuccessful due to incomplete documents.

“They even asked for a bank draft from the nearest branch. What a farce! Do you think I have time to run around?” he lamented.

Hairis Yaris pointed out there were too many requirements involved.

“This and that requirement ... seemingly making it difficult to apply for the claims.

“How do you find old documents with so much proof of evidence required?”

Muhammad Hanafi Md Sah was stumped by the difficult procedure.

“They are not making it easier, so how do you make a claim? There are billions of ringgit in unclaimed money. Why can’t they hire someone like a car repo man who is able to find the owners?

“These people can find anyone, even at the end of the earth,” he said.

Siti Nurain Tajudin said she wanted to claim her RM300, but the website was under maintenance until Monday.

“So I went to claim on Tuesday and was surprised to see it was zero. Where did the money go?” she said.