QRT helps cut down queue times at Johor CIQ, says Immigration DG

JOHOR BARU: The short-term Quick Response Team (QRT) initiative implemented by the government has helped to improve the congestion issues at the Johor Causeway, says Immigration Department director-general Datuk Seri Khairul Dzaimee Daud.

He said improvements could be seen after QRT measures such as adding more staff to man the counters at the Bangunan Sultan Iskandar (BSI) customs, immigration and quarantine (CIQ), especially during peak hours, were put in place starting Feb 6.