Meeting to be held with stakeholders soon over delivery riders’ issues, says Penghantar

PETALING JAYA: A meeting among delivery riders and relevant ministries will be held on Monday (Aug 8), says the Persatuan Penghantar P-Hailing Malaysia (Penghantar).

The meeting will touch on the welfare, health and safety of food delivery workers, it added in a Facebook post.

ALSO READ: ‘Blackout’: Food delivery riders gather at service provider’s HQ in protest

The association claimed that the Prime Minister had instructed his political secretary Khaizulnizam Mohamad Zuldin to lead the meeting and discussion with the Transport Minister, Penghantar, fellow riders and vendors on Monday at 2.30pm at the Transport Ministry in Putrajaya.

ALSO READ: Grab Malaysia: No reduction in fares for GrabFood riders

"Umno Youth secretariat for workers’ welfare Fairuz Jamaluddin will be appointed as the coordinator over the resolution," it said on Friday (Aug 5).

Food delivery riders went on strike for 24 hours since Thursday (Aug 4) night to protest low delivery fees.

ALSO READ: Don't gig up on us, baby: P-hailing riders want full worker rights and benefits

Convoys of food delivery riders had gathered at the Grab Malaysia headquarters and among their demands were to re-evaluate the fares paid depending on the distance of the delivery, to bring back bonuses, and to allow riders to cancel orders without being suspended.

They also asked for the abolition of the cash system as many riders "suffered due to prank orders".

ALSO READ: As the cost of living goes up, food delivery riders plan strike for Aug 5

Earlier on Friday, Penghantar vice-president Abdul Hakim Abdul Rani said riders were under pressure to complete as many deliveries as possible in a day to meet their income target.

The one-day strike has become the talk of riders on various Facebook groups with hashtags #OffSatuHari, #24hournoshift and #naikkanfare associated with it.

Foodpanda reportedly sent out an email to its partners on rider availability for Friday, stating that it is "actively working on mitigating the situation as effectively as possible".

It claimed that the majority of riders are responding well to their initiatives and taking up shifts.

Ehailing service provider Grab Malaysia said in a statement that there was no reduction in base fares for its delivery services.

It said the recent concern raised by a delivery partner last month was due to a glitch in its system, where the rider noted a discrepancy in his earnings.

It said the issue had been rectified and any shortfall had been made up to those affected.

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Penghantar , P-Hailing , delivery riders


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