Covid-19: Greater Klang Valley Special Task Force assessment centres activated to improve healthcare delivery


PUTRAJAYA: The Greater Klang Valley Special Task Force virtual Covid-19 assessment centres have been activated to ensure an efficient management response.

The special task force commander Datuk Dr Chong Chee Keong said the new management guidelines take effect immediately and are expected to improve healthcare delivery by streamlining the workflow processes in managing Covid-19 patients.

“The implementation of virtual CACs will decongest physical CACs, improve patient waiting time, and ensure early monitoring for all positive cases.

“It is part of the eCovid-19 system responsible for monitoring patient conditions which enables easy and quick referrals for patients experiencing worsening symptoms to the nearest CAC or hospital.

“This innovative pathway saves a critical amount of time in identifying and reporting new positive cases,” he said in a statement on Monday (July 26).

Dr Chong said all Covid-19 patients in the Greater Klang Valley who are experiencing mild or no symptoms are to undergo home isolation and remote surveillance instead of going to assessment centres.

Close contacts of Covid-19 patients are to self-isolate at home with no need for testing unless symptomatic, he said.

Patients who have tested positive for Covid-19 and are asymptomatic or experiencing mild symptoms are now required to perform the following:

Immediately self-isolate at home; Download the MySejahtera application to report their Covid-19 positive test result and receive their Digital Home Surveillance Order (HSO). The digital HSO also serves as reminder that they are still legally under the HSO, although they do not wear a pink tag;

Complete the home assessment tool (HAT) found in the MySejahtera application on a daily basis;

The patient’s self-assessments will be monitored through the Virtual CAC Management Module within the eCOVID19 system. They will be contacted by the CAC call centre should the need arise;

Patients who are required to visit the nearest CAC for a clinical assessment will be notified via the My Sejahtera application or call centre;

Patients in need of assistance may reach the CAC call centre at 03-7723 9299 (open 8am-9pm daily) or the CPRC hotline at 03-7723 9300 (open 8am-midnight daily); and

In the event of worsening symptoms, patients should seek immediate care at the nearest hospital instead of waiting for a call from Virtual CAC.

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