SEREMBAN: State water concessionaire Syarikat Air Negri Sembilan’s (Sains) head office in Seremban 2 near here will be closed until May 21 after several staff members were found to be Covid-19 positive.
Its public affairs head Norzita Ismail said the closure is to allow the authorities to screen the other employees as well as to carry out sanitisation work at the premises.
She said its office had been closed since Monday (May 17).
“We need to know if any of the other employees had come into close contact with those who tested positive.
“Also, the Fire and Rescue Services Department had disinfected the premises on Monday,” she said in a statement Tuesday (May 18).
Norzita said although Sains’ operations were affected by the closure, it would continue to ensure consumers continue to receive uninterrupted water supply.
“We hope our customers will have faith in our ability to continue to provide quality water although the number of cases are on the rise,” she said.
She said those who face problems with supply can call Sains at 1-800-88-6982 or email at firstname.lastname@example.org.
Sains, she said, would also continue to provide updates on its official website if there were disruptions in any area due to broken pipes or problems at its treatment plants.
Consumers can also get updates at www.sainswater.com or its Facebook page
“We hope our consumers will also continue to pay their bills on time to prevent cuts,” she said, adding that they could do so using several methods as stated on its website.
Norzita expressed hope that consumers would continue to be prudent when consuming treated water and prevent wastage.