Motor insurance issues to be sorted out

PETALING JAYA: Motor insurance practices that are allegedly unfair to consumers are now being sorted out by the authorities and the Federation of Malaysian Consumers Association (Fomca).These alleged practices include failure to cover the full amount of repair costs quoted, lengthy claim settlements that drag on for months and refusal to compensate consumers for loss of use of the vehicle.

Fomca said Bank Negara must protect consumers in such situations.