Customers may be extra cautious at first

KUALA LUMPUR: Business is expected to be slower at brick-and-mortar stores as customers remain cautious during the first few days of the mandatory mask ruling, say retailers.

Sales personnel at mom-and-pop shops in Kuala Lumpur said patrons might hold off frequenting physical stores for now, as the wearing of masks would be compulsory from Aug 1.A man who only wanted to be known as Ch’ng said the number of customers at the clothing store he manages had dwindled since the pandemic struck.