Fuming passengers and patient ones too at airport

Helping hand: KLIA care ambassador Vive Nurhailiza Mohd Faizal Leong assisting a passenger during the disruption.

SEPANG: Thousands of passengers were left exasperated after a first-ever system disruption at both terminals of Kuala Lumpur International Airport (KLIA) caused hours of delay.

London-bound Kelly Robertson, 41, said the glitch was one of her worst travelling experiences.