PETALING JAYA: RapidKL passengers worried about their safety when walking to quiet parking lots can request a staff member to escort them to their car.
Prasarana Malaysia Berhad, the operator of RapidKL, said it has stepped up security at its MRT stations following a brutal robbery that happened inside a lift at the Taman Mutiara MRT station in Cheras on Feb 14.
"Rapid KL passengers can request to be escorted to the parking lots if the area is quiet and if they need any help," it said, adding that those who require such assistance can inform the customer service counters at any MRT, LRT, Monorail, or BRT stations.
It added that it has taken additional precautions, including displaying CCTV visuals from within the elevator directly to the staff on duty.
"The CCTV visual display is preset on the main screens for quick notification of any incident," it said in a statement on Monday (Feb 18).
It added that members of the Special Action Force (SAT) have been added to several hotspots.
"The SAT team is a special unit set up by the Prasarana Securities Department, they are clad in plainclothes when patrolling," it said.
It also advised the public to be alert in public spaces, including avoiding quiet routes.
Prasarana also condemned the robbery and said they are assisting the victim and the police in arresting the assailant.
During the incident on Valentine's Day, a 48-year-old woman suffered multiple injuries, including bruises on her forehead, after she was savagely attacked by the robber in a lift at about 6.45am.
A CCTV recording that went viral shows the woman entering the lift, followed by the man, who then punched and kicked her repeatedly.
The assailant escaped with her MyKad, ATM cards and RM400 in cash.
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