Condo owners want JMB to do better

PETALING JAYA: Property owners have called on joint management bodies (JMB) of their residences to effectively utilise the maintenance fees for proper upkeep of the places.

Condominium owner Nina Raz, 31, has been paying RM334 monthly for the maintenance of her home in Section 13, Shah Alam.

Despite paying hundreds in maintenance fees, she claimed that the quality of services and upkeep of her building still left much to be desired.

“Our building is poorly maintained although we pay costly maintenance fees.

“Before raiding the units of repeat defaulters, JMB needs to ensure that the residences are in tip-top condition.

“Make sure the cleaners follow their schedules accordingly and that the security guards do their jobs,” she said.

Nina, a writer by profession, claimed that she had twice been denied access to her own residence due to the JMB’s failure to update its payment records.

A retiree, who wanted to be known only as Joe, said he expected more transparency and better communication from the JMB or management office, considering that he is paying nearly RM300 monthly in maintenance fees for his condo in Petaling Jaya.

“For example, the management decided to do away with the intercom system for visitors without communicating this to us. Now when we have visitors, we need to go downstairs to buzz them in and out of the building ourselves.

“We also had a car park lift that was out of order for a year. Residents in two blocks were affected. There was no information, no circulars on what went wrong with the lift,” he said.