From online shopping to offline let-downs


A consumer claims to be scammed after receiving only empty cases from an online seller on social media. The consumer had bought a pair of Chinese guardian lion statues.

MORE Malaysians are shopping online these days and especially with Christmas next month, it’s always a good idea to be careful before you buy anything.

A total of 1,520 complaints on online shopping through social media were reported to the National Consumer Complaints Centre (NCCC) as of November this year.

Save 30% OFF The Star Digital Access

Monthly Plan

RM 13.90/month

RM 9.73/month

Billed as RM 9.73 for the 1st month, RM 13.90 thereafter.

Best Value

Annual Plan

RM 12.33/month

RM 8.63/month

Billed as RM 103.60 for the 1st year, RM 148 thereafter.

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Next In Focus

Shrinking refugein bookstores
Tariffs fail to slow China exports
Frontline in flux
The fighter who’s walking away
The sparking of 'sprakkars'
Coffee’s vicious cycle
Storm in South Africa over Gaza evacuees
Who pays when AI goes bad?
The price of a perfect avocado
Back to broken homes

Others Also Read