From online shopping to offline let-downs

A consumer claims to be scammed after receiving only empty cases from an online seller on social media. The consumer had bought a pair of Chinese guardian lion statues.

MORE Malaysians are shopping online these days and especially with Christmas next month, it’s always a good idea to be careful before you buy anything.

A total of 1,520 complaints on online shopping through social media were reported to the National Consumer Complaints Centre (NCCC) as of November this year.