Selayang Municipal Council’s Customer Day is held on the first Friday of every month.
SOME 80% of payments to Selayang Municipal Council (MPS) in March were made online, indicating widespread acceptance of the Selangor government’s push towards cashless methods.
MPS president Shahman Jalaludin said RM2.33mil was collected online during the month, comprising payment for various fees.
Among the biggest contributors were assessment tax (RM1.25mil), business licences (RM245,000), stall rentals (RM292,000) and building planning permits (RM366,000).
Speaking to StarMetro after the full board meeting, Shahman said the council would continue to promote cashless payments.
“We also encourage the public, when they come to our headquarters, to pay using our kiosks.
“However, we will still maintain our physical counters as some people still prefer making payments in person,” he said.
On a related matter, Shahman said MPS had collected RM58.7mil in assessment tax as of March 31, 87% of the total amount owed.
The council had also recouped some RM3mil in assessment arrears, he added, which was one-third of the total owed.
He said MPS had issued Form E on March 1 to remind property owners with arrears to settle their outstanding amounts.
“A total of 76,414 forms were issued and the notice period expired on March 31,” he said.
“On April 11, warrants were also issued, warning errant owners that their assets would be seized if they failed to pay up.”
Like other local councils, Shahman said MPS, too, regularly sent out a special taskforce on weekends to remind errant owners to pay up.
“Compared to sending reminders and putting messages on noticeboards, we find the taskforce has been more effective at getting arrears settled.”
Separately, he said the MPS Customer Day event had been well received.
Held on the first Friday of each month, the event enables residents, hawkers and developers, among others, to highlight their concerns to MPS.
Though often held at its headquarters, it would take place in other parts of Selayang this year, Shahman said.
“We plan on having three sessions outside MPS. Hopefully, we can get more people to show up.”
