MBSJ debuts automated WhatsApp for enquiries

By AISYAH ANESEE

(From left) Wong, Abbas, Mohd Fauzi, Zulkurnain, Ng and Preakas at the launch of WhatsApp Biz MBSJ, the first automated channel run by a local authority in Selangor.

RESIDENTS may now contact Subang Jaya City Council (MBSJ) via Whatsapp to enquire about its services.

Named “WhatsApp Biz MBSJ”, the platform allows Subang Jaya residents to make enquiries without waiting for a response from a human operator.

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