Tourism Johor adds complaints feature to its app

Raven Kumar (right) receiving a fruit basket from Tourism Johor deputy director Dr Mohd Azlan Ab Jalil after the launch of the Majestic Johor Safe and Majestic Johor Clean Award in Johor Baru.

Tourism Johor is adding a complaints feature to its Johor Tourism Interchange (JTI) app to allow tourists to report any problems they encounter during their stay.

Johor tourism, environment, heritage and culture committee chairman K. Raven Kumar said tourists were required to check in digitally at the location before reporting an issue.