(From right) Yew and council secretary Addnan Mohd Razali holding mock phone screens displaying the WhatsApp hotline number for the public to lodge complaints to the council.
THE public can now lodge complaints with the Penang Island City Council hotline via its WhatsApp number 016-200 4082.
Mayor Datuk Yew Tung Seang said the 24-hour service would complement the existing methods of lodging reports via telephone calls, emails and letters.
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