Seven EU airlines to be investigated over baggage fee policy

Passengers flying around Europe on budget airlines have faced increasingly harsh baggage rules and fees in recent years. — dpa

European consumer rights groups have criticised seven of the continent’s leading low-cost airlines for allegedly “exploiting” passengers by charging for hand luggage and enforcing sometimes confusing and onerous stipulations.

The European Consumer Organisation (BEUC) and 16 members from 12 countries have filed a complaint to the European Commission targeting Easyjet, Norwegian Airlines, Ryanair, Transavia, Volotea, Vueling and Wizzair over their demanding “undue fees” from passengers for carry-on bags.