IN the 1990s, there used to be a secretary in a company I once worked at who everyone turned to whenever we had to host a high-level event. She had the definitive list of all government ministers, especially the correct full names and titles. People can get extremely sensitive about these two things, so woe betide anyone who got them wrong.
Her secret? After every Cabinet reshuffle, she’d keep the relevant newspaper pullout and update it with clippings. Not exactly high-tech, but still very reliable. If you wanted the correct information, you went to her.
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