How family members can help seniors improve digital literacy

Rema (left) and her father, Prabakaran (third from left) in a family photo. Roshan (second from right) and Riya (far right) help their grandfather with his mobile phone issues. — REMA PRABAKARAN

MALAYSIA is an ageing nation. Coupled that with the prevalence of technology in daily life and the society is facing another set of problems on top of treating diseases, degeneration and quality of life often linked to an ageing society.

Digital literacy is becoming more important for seniors but unfortunately, they are often excluded in the development of online products. Their lack of knowledge combined with good financial standing therefore, make them easy target for online frauds and scams.