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Maybank sees its e-Duit Raya transaction value doubling to RM2.7m


  • Banking
  • Wednesday, 13 Jun 2018

From left) Datuk Hamirullah Boorhan, head of community financial services Malaysia, Maybank and Kalyani Nair, head of virtual banking and payments, community financial services, Maybank with the new My Raya QR service.

From left) Datuk Hamirullah Boorhan, head of community financial services Malaysia, Maybank and Kalyani Nair, head of virtual banking and payments, community financial services, Maybank with the new My Raya QR service.

KUALA LUMPUR: Malayan Banking Bhd (Maybank) expects cashless convenience and the new and faster payment feature to give its “e-Duit Raya” transaction value a boost.

The bank said on Wednesday it was expecting a 100% increase in the transaction value this year to RM2.7mil from RM1.3mill last year.
 
“The anticipated increase is based on the growing acceptance of cashless convenience in festive gifting among customers as well as the introduction of a new and faster payment feature aptly named My Raya QR,” it said.
 
Maybank’s My Raya QR is the first peer-to-peer instant transfer service in Malaysia which enables Maybank App customers to instantly send and receive Duit Raya by scanning a QR code using their mobile devices. 

This is to make it easier to send and receive Duit Raya using a simple QR code. This new feature comes embedded in the new Maybank App.

Maybank’s head of community financial services Malaysia Datuk Hamirullah Boorhan said e-Duit Raya, e-Ang Pow and DeepaMONEY are now a popular go-to service sought after by Maybank App users to send festive cash gifts to loved ones.
 
“When we first pioneered this service in 2015, we recorded over 8,600 festive cashless transactions. Since then, this act of giving electronic cash has gained tremendous momentum, increasing by over three times in terms of number of transactions. In 2017, more than 30,000 festive e-cash transactions were made by our customers.”  

Hamirullah expected the My Raya QR feature to attract more people to use the e-Duit Raya service owing to its simplicity and speed.

“This uptake in our Maybank2U services is also being driven by the increase in our customers embracing our digital offerings. 

“Our large base of 10.8 million registered users for Maybank2U has been one of the main catalysts for us to continue innovating in this space,” he said.

The e-Duit Raya service enables customers to send up to 10 festive cash gifts at one-go to recipients with just their mobile numbers, which must be a registered Malaysian number. 

Customers can send up to RM5,000.00 daily via the e-Duit Raya service which is available on the Maybank app and website.

Maybank has also introduced a special in-App game feature “Raya Ride” this year. The players have to navigate their personalised car on the road and avoid obstacles to earn points. 

The interactive game is hosted on the new Maybank app and is open to both Maybank and non-Maybank customers. 

Prizes worth RM40 mil are up for grabs. They include Samsung Galaxy S9+, MacBook Air, iPad Pro, and e-vouchers from FAVE, Zalora, Airpax, Shopee, JomPay, Klook and Grab.

Maybank’s e-Duit Raya and Raya Ride are available from now until July 15, 2018.

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