Stuck in cyberattack nightmare? Call the negotiators

In a ransomware attack, gangs – sometimes state-backed – hack into networks and demand payment either to unlock the system or prevent the release of top-secret data. — Reuters

LONDON: Criminals have overtaken your computer network, they are threatening to leak your most sensitive secrets and your share price is tumbling. It's time to call in the negotiators.

They might not wear capes, but this new breed of mediator – who often has had prior careers in law enforcement and intelligence – is increasingly on hand to help in such a nightmare scenario.