Maybank has not issued any confirmation on when the issue will be resolved. — AZMAN GHANI/The Star
Update: Maybank has announced that its services are back to normal.
"Kindly be informed that you may now perform your banking services on Maybank2u Web, MAE App, and both the debit and credit card services are back-up.
"We apologise for any inconvenience caused and thank you for your understanding," it said on X.
PETALING JAYA: Maybank posted a statement on its Twitter (now known as X) page that its Maybank2u web services and mobile apps (MAE and M2U MY) are temporarily down.
The use of both credit and debit cards are also currently unavailable.
While LifestyleTech has managed to log in on both Maybank2u web and the MAE app, some users have reported difficulty logging in, while others stated that their accounts displayed a zero balance despite having funds.
Maybank has not issued any confirmation on when the issue will be resolved.
“We apologise for any inconvenience caused and we are working to resolve the matter as soon as possible,” it wrote.
The bank also urged users in the post to reach out via private message, or via its customer care line at 1-300-88-6688 or +603-7844 3696 for overseas users.
