Ewallet and cash pick-up transfers will only take 15 minutes, while bank account transfers can take up to 24 hours for the funds to be credited. — ANGELIN YEOH/The Star
PETALING JAYA: Touch 'n Go (TNG) has added a new feature called Goremit to its ewallet, which enables users to transfer funds to recipients in 10 different countries.
Users can choose to transfer to a recipient's bank account, ewallet, or cash pick-up location, though some of the options are only available in certain countries.
For instance, only the Philippines has all three options, while Singapore only supports bank account transfers.
ALSO READ: Touch ‘n Go now has full coverage for digital on-street parking payments in KL and Selangor
The list of countries includes:
- Bangladesh
- India
- Indonesia
- Nepal
- Pakistan
- Philippines
- Singapore
- Sri Lanka
- Thailand
- Vietnam
Ewallet and cash pick-up transfers will only take 15 minutes, while bank account transfers can take up to 24 hours for the funds to be credited.
To use the service, users will first need to navigate to the financial services screen in the TNG ewallet app and tap on the Goremit icon.
ALSO READ: Touch ‘n Go is offering free Apple services (iCloud, Arcade, Apple TV+, and Music) via its ewallet
Users then have to select a country, transfer method, and amount (which is automatically converted to the country's currency). This screen will also display the transfer fee.
The app will then ask for the details of the recipient, including their first and last name, phone number and relationship with the sender.
ALSO READ: Touch ‘n Go eWallet introduces dedicated scam hotline, claims average response time is 30 seconds
After that, users can input the recipient's banking info, ewallet details, or cash pickup location, depending on which option was selected.
It is worth noting that sending funds via Goremit will incur a service fee that varies by country and transfer method, ranging from RM8 to RM15.
There is also a minimum transfer amount of RM50, along with options to save up to 10 receivers and check both active and past transfers.
When using Goremit for the first time, the app will request that users read and agree to its terms and provide their own bank account details (bank, account number, and account holder name) for verification before being able to perform transactions.
Shortly after submission, users should receive a notification once they have been verified.
