Grubhub customers learn there’s no such thing as a free lunch after all

Eateries and drivers were left overwhelmed during Grubhub's ‘free’ lunch promotion in New York. — Reuters

Grubhub’s attempts to drum up buzz for its food-delivery service by offering “free” lunch in New York didn’t exactly generate the kind of publicity the company was hoping for.

On Tuesday, the company offered New Yorkers a “free” lunch, excluding tips and fees, up to the value of US$15 (RM66.04) between 11am and 2pm. The promotion was shared on social media platforms like Instagram and TikTok and should have been a boon for the city’s restaurants, customers, and couriers.