Based on KPDNHEP records, Rosol said the number of complaints on online transactions last year showed an increase of 11,510 complaints compared to 5,414 in 2019. — 123rf.com
PUTRAJAYA: The Domestic Trade and Consumer Affairs Ministry (KPDNHEP) plans to introduce a special online business licence as a measure to protect consumers from becoming victims of scammers or online fraud.
Deputy Minister Datuk Rosol Wahid said through the licence, sellers would be subjected to conditions while consumers would be able to make online purchases without worrying about the legitimacy and reputation of the traders.
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