Digital era consumer issues more challenging to fend off

With more consumers turning to e-commerce, new risk have also emerged as cybercriminals look to take advantage of those unfamiliar with online shopping. — Bloomberg

This article is in conjunction with World Consumer Rights Day which is observed on March 15 every year.

Like it or not the COVID-19 pandemic has turned out to be a catalyst for digital transformation, including the growth of e-commerce activities, in Malaysia.