MCMC investigates complaints that TM lowered upload speed of 500Mbps Unifi plan

MCMC said it will not hesitate to take action if consumer rights were infringed. — YAP CHEE HONG/The Star

PETALING JAYA: The Malaysian Communications and Multimedia Commission (MCMC) is investigating customer complaints that Telekom Malaysia had lowered the speed of its 500Mbps Unifi plan.

According to the complaints, TM had lowered the upload speed of the 500Mbps (megabits per second) plan, introduced last month, from 200Mbps to 100Mbps