Personal information of over 23,500 Simba telco customers leaked in data breach in Singapore


The data involved in the breach included Simba customers’ names, ID numbers, mobile numbers and e-mail addresses. - ST/ANN

SINGAPORE: Personal information of more than 23,500 Simba customers has been compromised in a data breach, the telco said in a statement on Sept 25.

The data involved included names, identity card numbers, dates of birth, mobile numbers and e-mail addresses belonging to 23,549 people who had registered for Simba’s services.

No credit card or bank account information is at risk, said the telco, adding that it had no information that any of the leaked data has been maliciously misused.

It is unclear whether the leak affected its mobile or broadband customers, or both.

Simba has nearly 1.5 million active mobile subscribers as at July 31, along with 62,000 fibre broadband subscribers, according to a recent report by The Business Times.

The data breach was discovered on Sept 24 and Simba “swiftly resolved it”, the telco said.

“We have also taken immediate and appropriate actions to review existing security measures to protect core infrastructure and systems,” it said, adding that it is working with the authorities on this matter.

Simba also said it is notifying affected customers via e-mail, with the process expected to be completed within the next week.

In response to The Straits Times’ query, a spokesperson said the Personal Data Protection Commission is aware of the incident and investigating. - The Straits Times/ANN

 

 

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