AirAsia website and app restored after temporary outage

The current waiting page on the AirAsia website. — Screengrab

Update: AirAsia has restored functionality to both its website and app.

Users were unable to access the AirAsia website and mobile app due to an IT system outage earlier today, prompting the company to issue a statement on July 10 acknowledging the issue.

"AirAsia is currently experiencing an IT system outage which is impacting several systems, including airasia.com and the AirAsia mobile app. We are working to resolve these issues and will provide further updates as soon as possible," AirAsia said in a statement posted online at 10.54am today.