Communications and Multimedia Minister Gobind Singh Deo said telcos in Malaysia have prepared a number of exclusive mobile and Internet plans for differently-abled Malaysians.
This statement came after Gobind launched an e-commerce training programme for differently-abled Malaysians at an event in Puchong, Selangor on June 10.
He said a participant had asked him if telcos could consider offering special packages for Internet plans to ease the burdens and living cost of those in the community.
In a Twitter post on June 20, Gobind highlighted the discounts offered by local telcos – ranging from RM10 to RM15 for selected mobile plans and between RM10 and RM44 for fixed line services – for differently-abled Malaysians. A listing of the number of mobile and Internet plans available for differently-abled Malaysians was included in Gobind's statement.
The minister commended the telcos for taking proactive measures to cater to customers in the differently-abled community, saying he hopes that the exclusive offers will help the community increase Internet usage to take their businesses to greater heights.
In a separate statement, Malaysian Communications and Multimedia Commission chairman Al-Ishsal Ishak said MCMC will monitor the implementation of the special packages by telcos to ensure that they truly benefit the differently-abled community.
Customers who want to purchase plans with exclusive offers from the seven main telcos in the country – Celcom, Digi, Maxis, TM, Time dotCom, YTL and U Mobile – must provide supporting documents such as their original identity card and the OKU card issued by the Department of Social Welfare Malaysia (JKM).
For families with differently-abled children, they are entitled to the special packages by providing proof of guardianship. Registration process for the special packages can only be done at the respective service providers’ branches. There will be no penalties imposed for switching from existing contracts to the special packages.
There are also over 500 Pusat Internet locations nationwide with special computers, software and applications for differently-abled Malaysians.
A full listing of Pusat Internet is available here.