Emotion artificial intelligence (AI) systems are becoming so sophisticated that Gartner predicts that by 2022, personal devices will know more about an individual's emotional state than his or her own family. AI is generating multiple disruptive forces that are reshaping the way we interact with personal technologies.
"Emotion AI systems and affective computing are allowing everyday objects to detect, analyse, process and respond to people's emotional states and moods to provide better context and a more personalised experience," said Roberta Cozza, research director at Gartner. "To remain relevant, technology vendors must integrate AI into every aspect of their devices, or face marginalisation."
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