Beware of online ads with elaborate backstories. They may not be from a real small business
Faster and more sophisticated digital tools are only making it even harder for consumers to spot if what they are seeing is too good to be true.
China teen makes fraudulent returns on cosmetics platform, profiting US$570,000 from resale
17-year-old makes 11,900 deceptive refund applications after discovering loophole; splurges ill-gotten gains on new mobile phones, friends.
Amazon AI tool blindsides merchants by offering products without their knowledge
Sometime around Christmas, Sarah Burzio noticed that the holiday sales bump for her stationery business included some mysterious new customers: a flurry of orders from anonymous email addresses associated with Amazon.com Inc.
Google's Gemini seeks edge in AI for online shopping
Google on Jan 11 unveiled a new iteration of its professional Gemini AI suite geared toward online retail, seeking to create seamless interactions for shoppers from product searches to customer service.
Logistics sector to fare better on eCommerce boom
PETALING JAYA: While global trade is likely to be constrained by stricter carbon-emission regulations, Malaysia's logistics sector is expected to fare better being a beneficiary of the booming eCommerce and trade diversion on US-China trade tensions,
Were you scammed over the holidays? Now is the time to report it
Experts say the holiday shopping season is a particularly vulnerable time, when thousands of people across the US fall victim as they're furiously hunting for online deals or waiting for packages to arrive.
eCommerce service quality to bolster growth
KUALA LUMPUR: Malaysia's eCommerce sector remains resilient despite shifting consumer behaviour and global economic uncertainty, with the next phase of growth expected to focus more on execution than expansion, particularly in providing consistent, affordable, and reliable services.
Shein ambitions survive French store uproar
PARIS: Shein's choice of Paris for its first physical store set off a furor among French retailers and politicians fretting over the potential damage to local businesses from the fast-fashion retailer.
Live shopping catches on in US with Kim Kardashian and cookies
The strategy may be risky; shopping live on a whim is a departure from some of the biggest benefits of online commerce, like reading reviews and hunting for deals.
US communities push back against encroaching e-commerce warehouses
More online shopping means more warehouses and trucks in populated areas, but US communities are battling to cut the pollution.
