Over the past two decades, Arvato Systems Malaysia has grown into a dynamic team of more than 230 professionals spanning diverse disciplines.
WHEN Arvato Systems Malaysia first opened its doors in Kuala Lumpur in 2005, just 20 pioneering staff filled the space with ideas, ambition, and the spark of something bigger.
Celebrating 20 years, Arvato Systems Malaysia – part of the global delivery hub of Arvato Systems Group under Bertelsmann – has grown into a team of 230 employees, operating out of its 26,720 sq ft office at GTower, along Jalan Tun Razak.
Spanning the 25th and 26th floors, the newly renovated office has been transformed into a vibrant hub for creativity and connection—brimming with amenities any working professional would dream of.
There are relaxation and collaboration zones, spacious workstations, a library that supports continuous upskilling, a Staff Hub to share meals and ideas, a gaming area to unwind alongside colleagues, tech-enabled project rooms, and even snug, soundproof nap pods for those well-deserved resets.
This people-focused workspace is more than just an upgrade—it's guided by the values Arvato Systems Malaysia has championed since its earliest days: purpose, connection and people.
Renowned for blending global expertise with local insight, the company’s staff of digital transformation experts deliver tailored cloud, cybersecurity, and data analytics solutions that power healthcare innovations, streamline manufacturing and enhance retail experiences across industries.
But what truly sets it apart goes beyond technical skill—it’s the people-first culture that places human connection at the very core of everything it does, and the thoughtfully refurbished workplace is just one-half of that equation.
Pillar of growth
“Here, employees are empowered to lead, innovate and grow in a working environment built on trust, collaboration and continuous learning,” says Arvato Systems Malaysia’s Managing Director, Benjamin Dorsch.
Developing people, he explains, is deeply rooted in the company’s culture. Growth takes many forms here: Technical training, professional certifications, leadership programs, learning opportunities beyond one’s job scope, and even structured exchange programs.
There are social and soft skills workshops, industry conferences, and “brown bag” sessions where colleagues swap ideas over lunch.
It’s the kind of workplace where learning never stops, and where every person has the chance—and the tools—to shape their own career story.
Arvato Systems Malaysia received the HR Asia ‘Best Companies To Work For In Asia’ award for the 10th consecutive year, recognising its commitment to an empowering and inspiring workplace.
Beyond career growth, the company culture also prioritizes well-being and community connection.
Flexible arrangements allow people to balance personal needs with team goals, while employee-led social groups and corporate social responsibility (CSR) projects foster genuine friendships and give Arvato Systems Malaysia’s staff a shared sense of purpose.
Regular feedback and transparent performance reviews keep progress on track, while leaders inspire ownership, encourage fresh ideas, and help teams bounce back from challenges.
“This unique blend of technical excellence and human-centric values has earned Arvato Systems Malaysia its reputation as one of the most sought-after employers in the industry,” Dorsch notes.
“This intentional culture-building has resulted in not just a happy workforce but a high-performing, highly engaged one,” he adds.
It’s little wonder the company has clinched the prestigious Best Companies to Work For in Asia title at the HR Asia Awards for 10 consecutive years.
Marking a milestone
This year, Arvato Systems Malaysia is celebrating a milestone moment—its 20th anniversary—under the perfectly fitting theme, “Shaping Digital Success since 2005”.
For Dorsch, it’s a tribute to two decades of passion, progress, and impact in the ever-evolving digital world.
“Since its founding, we have evolved from a compact team to a recognised IT services hub. We have been serving clients globally, while cultivating homegrown talent,” he shares.
From those early days, the company has steadily grown its expertise, expanding into high-demand fields like cybersecurity, cloud and data analytics, while forging stronger cross-border ties with teams in Germany, Romania and Latvia.
Looking ahead, Dorsch sees Arvato Systems Malaysia continuing to rise as a global innovation hub, driving what he calls sustainable digital transformation—building solutions that are future-ready, resilient and people-powered.
“In addition to providing top-notch quality services to our clients, we also assess and ensure that we give long term value to our clients, employees and society,” he explains.
For Dorsch, sustainability goes beyond technology to encompass people and purpose. It involves equipping client teams not just with the right tools, but also with the autonomy and skills to adapt them effectively.
This means designing systems and workplaces that promote well-being, flexibility and diversity, while fostering a culture of continuous improvement in everyday operations.
Arvato Systems Malaysia’s 20-year journey is a testament to what happens when expertise meets empathy.
“My vision is for Arvato Systems Malaysia to grow into a global innovation hub—driving digital transformation, nurturing top talent and leading with purpose. The next 20 years are about scaling with heart and making a real impact through tech and trust,” Dorsch remarks.
As it steps into its next chapter, the company isn’t just chasing the next big tech breakthrough, but building a future where innovation is sustainable, people remain at the heart of progress, and every solution leaves a lasting, positive mark.
See what makes Arvato Systems Malaysia a great place to grow your tech career. Visit https://www.arvato-systems.com/career/arvato-systems-malaysia to find out more.
