ALL IT and Lalamove make same-day delivery for your tech purchases possible through WhatsApp-For-Delivery.
ALL IT Hypermarket Sdn Bhd (ALL IT) through its WhatsApp-For-Delivery channel, delivers tech merchandise to its customers on the same day after orders have been placed.
The IT retailer has been relying on Lalamove’s on-demand fleet of motorcycles and cars since April 2020 to fulfil its promise of same-day delivery for confirmed orders through WhatsApp.
This service is ALL IT’s differentiating factor to meet the modern consumers’ demand for personalised shopping experience and same-day delivery.
Unlike the delivery window that could take a few days from its e-commerce platform, ALL IT Online, consumers can expect to receive their tech merchandise within the same day of purchase or the latest following day when they transact through the company’s Whatsapp numbers.
With 13 outlets throughout Klang Valley and with ALL IT Online as its primary online shopping website, the brand is on the right track to secure a greater market share in the electronics retailing industry.
‘Diversifying our sales channel is equally important to stay connected with modern consumers. That’s how we came up with the idea of WhatsApp-For-Delivery,’ says Khong.
“ALL IT online will always be the core of our e-commerce ventures,” says ALL IT business development manager EeVon Khong.
“However, diversifying our sales channel is equally important to stay connected with modern consumers. That’s how we came up with the idea of WhatsApp-For-Delivery.
“The concept of this sales channel is relatively simple. Anyone can contact our sales personnel through WhatsApp. Our customers can chat with us to get professional advice on any tech product. Next, they can enquire about the product’s price and availability.
“Once they have all the details to confirm a purchase, they can share their contact details and address. They can pay through bank transfer, GrabPay or Hoolah. After sharing their proof of payment, we’ll deliver the goods right away to them with Lalamove,” she adds.
The on-demand delivery partner of choice among SMEs
Lalamove operates in over 30 markets across Asia and Latin America and it entered the Malaysian market in 2018.
Besides deliveries for regular consumers, it also offers tailored business delivery solutions for businesses of all sizes and industries with the Lalamove Business Account.
Among the perks of the business account are a direct line to account managers, API solutions, monthly statements and bulk delivery support.
Lalamove not only delivers on-demand within the Klang Valley, Penang and Johor, but it also performs long haul deliveries across Peninsular Malaysia within the same day and on-demand.
For more information, visit its website here or download the Lalamove app to experience its delivery services.
