Commuter woes after closure of Pekeliling Bus Station

HAVING travelled three times to the Gombak Integrated Terminal (TBG) over the past month and a half after the closure of interstate bus operations at the Pekeliling Bus Station at the end of May, I have nothing but praise for the terminal’s excellent facilities and airport-like atmosphere. However, there are critical drawbacks that must be addressed to ensure a less daunting experience for passengers, especially senior citizens.

At the old Pekeliling Bus Station, it was immensely convenient for passengers with appointments at Hospital Kuala Lumpur (HKL) to simply walk to the hospital. Now, they must disembark at TBG, navigate the massive terminal, take the Gombak LRT and transfer to the MRT to reach HKL.