Employers are responsible for safety of delivery riders

EMPLOYERS, especially those in the food delivery service, should pay close attention to the safety of their employees.

The Alliance for a Safe Community calls on employers and companies to adopt ISO39001, the global standard for road traffic safety management. It sets minimum requirements for road traffic safety to help prevent and reduce the risk of road-related death and serious injury.

The system is important as it symbolises the commitment of companies to managing road traffic safety for their employees. Road traffic safety management should be the responsibility of the employer or organisation. It should not be left to the employee alone. Companies that want to adopt ISO39001 can be certified by any certification body that provides training in this area.

Many food delivery motorcycle riders violate traffic rules as their employers demand that the food is delivered as quickly as possible. Riders have also claimed that customers demand that the food be delivered according to the schedule advertised by the company. Hence, many of them race against time to get good ratings from their employers as well as customers.

Such reasons for riding dangerously are untenable and unacceptable. While we realise the importance of food being delivered on time, the safety of the riders supersedes all this. It is better for the food to be a little late as long as the safety of riders is ensured. If the rider is involved in an accident, the customer will not get the food that was ordered in the first place.

It is important for both employers and customers to agree that the safety of the delivery riders is of paramount importance.

If the companies can make a commitment to road traffic safety management and get certified, it will send a message to society that the safety of employees is a priority.

TAN SRI LEE LAM THYE, Chairman, Alliance For A Safe Community

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