MELAKA: Every household in Melaka can now have its own official digital identity – an e-mail address that serves as a direct gateway to government services, school updates and community engagement.
Chief Minister Datuk Seri Ab Rauf Yusoh (pic) said the E-Mel Rakyat Melaka initiative is aimed at creating a secure, trusted and authoritative communication channel between the state government and the people, while giving residents an official digital identity that can also be used for personal communication.
“This is another approach in managing and engaging with the community so that the people can gain access to various government initiatives and information.
“At the same time, it serves as a platform for the rakyat to channel their views, suggestions and feedback, which can help shape policies that bring meaningful benefits to the people,” he said.
Ab Rauf said the programme goes beyond providing an e-mail address, describing it as a long-term investment in building a digitally connected society where communication between the government and the people is faster, safer and more transparent.
Under the initiative, each household is eligible to register for one e-mail account free of charge. The account can be used to receive official announcements, updates on state programmes and public service information directly from the government, while also functioning as a personal e-mail account.
The programme has also been extended to the education sector, with more than 193,000 e-mail accounts already registered for teachers, students and parents across schools in the state.
Ab Rauf said the initiative complements the state’s Kampung Digital programme, which provided all 618 traditional villages with standardised addresses equipped with QR codes.
He added that both initiatives reflect the state’s aspiration to ensure technology is not merely about digital infrastructure, but about making everyday life easier by connecting families to services, information and opportunities through a trusted digital platform.
