PUTRAJAYA: Healthcare services must only be provided at premises registered or licensed under the Private Healthcare Facilities and Services Act, according to the Health Ministry.
It said that providing healthcare services at unregistered or unlicensed premises constitutes an offence under the Act and may result in a fine of up to RM500,000, imprisonment of up to six years, or both.
“There has been an increase in complaints and enquiries regarding alleged treatment activities or healthcare services being carried out at unregistered or unlicensed premises, including those related to aesthetic medical services,” the ministry said in a statement yesterday.
It said enforcement of the Act will be strengthened through monitoring and investigations, including intelligence-based operations, as well as targeted enforcement actions in coordination with state health departments and relevant agencies.
Based on the ministry’s data from 2021 to date, over 1,020 complaints have been received on healthcare services conducted at unregistered or unlicensed premises, with the number increasing each year, Bernama reported.
The increase in complaints also reflects growing public concern over the issue, particularly on the qualifications of individuals providing such services.
The public and healthcare professionals are encouraged to channel information or complaints through official channels (ckaps@moh.gov.my) to enable appropriate, evidence-based follow-up action.
It also hopes that the public will remain attentive to advisories and statements previously issued by the ministry on the provision of healthcare services at unregistered or unlicensed premises.
