SEGAMAT: The Malaysian Communications and Multimedia Commission (MCMC) and telecommunications companies have been asked to resolve internet connectivity issues along the KL Sentral-Segamat Electric Train Service (ETS) route within one month.
Communications Minister Datuk Fahmi Fadzil said the ministry will adopt the principle of ‘di mana ada trek, di situ ada internet’ (where there is a track, there is internet) in efforts to improve internet coverage along the route.
He said this is an extension of the previously used principle, 'di mana ada jalan, di situ ada internet’ (where there is a road, there is internet).
Fahmi said internet speed tests for the 4G and 5G networks were conducted by MCMC in collaboration with six major mobile network service providers, namely CelcomDigi, Maxis, U Mobile, TM Tech, YTL Communications, and Digital Nasional Berhad (DNB).
He added that it was not only internet coverage for the ETS service that needed to be improved, but the entire KTMB service spanning 1,700 kilometres up to Tumpat, Kelantan.
As such, the MCMC, Keretapi Tanah Melayu Berhad (KTMB), the Railway Assets Corporation (RAC), and all six telecommunications companies have been instructed to hold a workshop to identify internet coverage issues and blind spots across the entire KTMB network.
"We are not concerned about which company it is, as long as there is shared passive infrastructure such as towers or other equipment that can be utilised. Therefore, all telecommunications companies should make use of what has already been provided.
"I hope KTMB service users will feel more comfortable staying connected or working while travelling to their destinations,” he said during an internet speed testing session on the KL Sentral-Segamat ETS service on Sunday (April 19).
During the journey from KL Sentral to Segamat, Fahmi also conducted two internet speed tests at Kajang Station and Pulau Sebang/Tampin Station.
Meanwhile, MCMC, in a separate statement, said the purpose of the tests was to assess coverage performance and the speed of 4G and 5G networks in real time along the rail route, which is one of the country’s main transportation corridors.
"Various technical parameters were measured, including download and upload speeds, data connection stability, and continuity of coverage without interruption.
"The tests used specialised equipment and network monitoring applications to ensure accurate and comprehensive findings,” the statement said.
At present, MCMC said that 71 per cent of coverage areas have been equipped with 5G services, and this expansion will continue in stages.
However, there are several locations experiencing a decline in coverage quality and download speeds, particularly in rural areas around Negeri Sembilan, Melaka, and northern Johor, which require further improvement and optimisation by service providers.
Also present were Communications Ministry secretary-general Datuk Abdul Halim Hamzah and MCMC managing director Abdul Karim Fakir Ali. – Bernama
