KUALA LUMPUR: Plans to reduce retail prices, including at duty-free outlets and restaurants at the airport, are being considered, said the Tourism, Arts and Culture Ministry (MOTAC).
Its minister Datuk Seri Tiong King Sing said tourists have raised concerns that goods sold at the airport are overpriced, prompting many to shop outside instead.
“Visitors have mentioned that items like alcohol and chocolates are cheaper to buy outside compared to in the airport. This issue can impact the retails business here,” he said during a press conference at the launch of ShopLah at Kuala Lumpur International Airport Terminal 1 on Tuesday (Feb 10).
“Even food prices are high. This can be a burden for families travelling together.
“I have spoken to several operators, and they said that a review of rental rates and related costs could help them lower food prices, thus increasing their business as well,” he added.
The minister suggested that instead of relying on high prices, outlet operators could consider increasing sales volume, where selling more at slightly lower prices could still allow them to make a profit.
He also said visitors to KLIA have called for more food outlets at the airport, noting that options are currently limited.
“It is important for Malaysia Airports to promote local food offerings, including those from various regions, as food remains one of the main attractions for travellers,” he said.
However, the minister stressed that the matter would ultimately be left to the management level, with all relevant parties expected to hold roundtable discussions to explore possible solutions.
When asked about Visit Malaysia 2026, the minister said he does not yet have figures on the number of visitors expected to arrive in the country for this month.
