KUALA LUMPUR: The country’s new emergency call system, the Next Generation Emergency Services (NG999), has begun operations.
It replaced the Malaysian Emergency Responses 999 (MERS999) system yesterday.
The public is encouraged to download the SaveME999 application from either the App Store or Google Play.
This application aims to facilitate the accurate, prompt and effective transmission of emergency information.
“Please avoid misuse of the emergency line,” the SMS reads, as reported by Bernama.
NG999 is an integrated strategic digital system that enhances resource and data sharing between emergency call centres and related central agencies, improving emergency service efficiency.
On July 1 last year, Deputy Communications Minister Teo Nie Ching said the new system integrates web-based digital mapping, caller ID, geolocation services, artificial intelligence and mobile smart applications into emergency incident management, providing more efficient assistance nationwide.
She said the NG999 system has been expanded to more than 800 locations nationwide, a twofold increase compared to the number of locations under MERS999.
