PETALING JAYA: Online shopping issues have remained the highest category of complaints since 2015 with numbers skyrocketing during the Covid-19 pandemic and showing no signs of decline, says a consumer group.
The Federation of Malaysian Consumers Associations (Fomca) chief executive officer Dr Saravanan Thambirajah said the body continued to receive a very high number of complaints, particularly involving fake sellers, scam transactions and unregulated online storefronts.
