Travellers hope for smoother border crossings as new agency kicks off

Smooth flowing: Immigration and Customs officers checking vehicles at Bukit Kayu Hitam ICQS on the first day of operation of the newly-formed Malaysian Border Control and Protection Agency. Photo: ZHAFARAN NASIB/The Star.

JOHOR BARU: Travellers are hopeful that movement at the country’s international borders will become smoother and faster with the creation of the Malaysian Border Control and Protection Agency (AKPS).

They believe the new agency will significantly enhance efficiency at the two Customs, Immigration, and Quarantine (CIQ) complexes here.