PETALING JAYA: Any introduction of a lemon law should include clearer warranty claims, streamlined refund or replacement procedures, and mandatory recalls for defects as key improvements, consumer groups proposed.
Federation of Malaysian Consumers Associations (Fomca) chief executive Saravanan Thambirajah said the body expected the outcome of the lemon law study to produce a comprehensive framework that not only covered vehicles but also other high-value consumer products.
