KUALA LUMPUR: Approximately 16% of the 97 job roles in the financial sector are expected to undergo significant transformation due to the advent of artificial intelligence (AI), says Human Resources Minister Steven Sim.
"We are looking at roles such as customer service officers, investment advisory and execution analysts, direct sales agents, product sales officers, relationship managers, business development managers, credit and lending officers, and investment operations and securities services officers," Sim stated.
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