Health Ministry launches healthcare license platform


  • Nation
  • Thursday, 20 Jun 2024

PUTRAJAYA: Private healthcare facilities can renew their licenses via myBPR@CKAPS, an online system aligned with the Private Healthcare Facilities and Services Act 1998 (Act 586).

The system, created by the Private Medical Practice Control Section (CKAPS) and the Medical Practice Division of the Health Programme, was launched by Health Minister Datuk Seri Dr Dzulkefly Ahmad as part of the ministry's digitalisation efforts.

Senior officials, including the ministry's Deputy Secretary-General of Finance Datuk Seri Norazman Ayob, Association of Private Hospitals Malaysia President Datuk Dr Kuljit Singh, and Private Healthcare Productivity Nexus' (PHPN) Chairman Datuk Dr Jacob Thomas, were also in attendance.

Initially, the system will serve 120 health facilities through the Private Healthcare Facility and Service License Renewal Module.

Planned to replace manual processes, this initiative is expected to enhance the efficiency and speed of license processing.

Accessible from July 1 at https://www.mybpr.moh.gov.my, the renewal module is available to all private healthcare facilities with licenses expiring from January 1 to March 1, 2025.

The complete development of the system, which includes four phases, is anticipated by 2027.

Subsequent phases will incorporate a digital signature, a mobile application for application status, and an online payment facility.

The system encourages applicants or their authorised representatives to register early to facilitate the onboarding process.

Once applications are submitted, they will be processed concurrently by both the ministry's Headquarters CKAPS for document verification and the Federal Territory/State Health Department CKAPS for on-site premise inspections.

Dr Dzulkefly said that the initial phase is a trial designed to preclude any future issues.

Previously, the renewal process could extend to eight months, but the commitment from the ministry and CKAPS aims to cut down the timeline to three months, meeting the CKAPS's Key Performance Indicator.

Future phases will also see the introduction of the health director-general's digital signature among other advancements.

Dr Dzulkefly is confident that continual improvements will be made within CKAPS, corresponding with the Prime Minister's vision for exceptional service delivery, productivity, and output efficiency.

This new automated process for license applications has been thoroughly reviewed through the Ease of Doing Business platform as part of a joint venture with the Malaysian Productivity Corporation and the Health Ministry.

With this move, the Health Ministry intends to improve productivity and operational efficiency by optimizing resources and ensuring effective administration of private healthcare facilities and services.

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