Putrajaya MRT services disrupted by communications system problem

KUALA LUMPUR: The Putrajaya MRT line has experienced disruptions due to a problem with its communication systems.

Rapid Rail Sdn Bhd (Rapid Rail) announced on Friday (May 31) that it has activated shuttle bus and shuttle train services to address the issue.

"Trains from the Kwasa Damansara Station will turn back at the Chan Sow Lin Station, while shuttle buses will operate between the Chan Sow Lin Station and Putrajaya Sentral Station,” Rapid Rail stated.

Commuters who wish to cancel their journey can obtain a one-way travel voucher at the customer service counter, which must be used within five days from Friday.

Rapid Rail said its engineers are actively working to identify the source of the disruption.

"Please get the latest updates regarding the status of the Putrajaya MRT line services through Rapid KL's social media platforms,” the statement added.

Rapid Rail apologised to commuters for the inconvenience caused.