Trust issues one reason for not updating Padu

PETALING JAYA: An “unhelpful help desk” and a lack of trust are among the reasons why Malaysians are still dragging their feet when it comes to updating their information in the government’s Central Database Hub (Padu) despite repeated reminders to do so.

Individuals The Star spoke to were also confused over the need to update their information after chief statistician Datuk Seri Uzir Mahidin said that Malaysians and permanent residents had been automatically added to the system.